crisis communication

Carbon Capitalism and Communication Confronting Climate Crisis【電子書籍】Theorizing Crisis Communication【電子書籍】 Timothy L. SellnowTextbook of Urgent Care Management Chapter 28, Crisis Communication Management【電子書籍】 Erin TerjesenScience Communication in a Crisis An Insider 039 s Guide【電子書籍】 Christopher ReddyCrisis Communication A Stakeholder Approach【電子書籍】 Martin N. NdlelaCrisis Communication Planning and Strategies for Nonprofit Leaders【電子書籍】 Brittany “Brie” HauptThe Emerald Handbook of Digital Media in Greece Journalism and Political Communication in Times of Crisis【電子書籍】Crisis Communications Management【電子書籍】 Adrian WheelerHandbook of Risk and Crisis Communication【電子書籍】Political Leadership in Disaster and Crisis Communication and Management International Perspectives and Practices【電子書籍】 Hamish McLeanCrisis Communication Theory and Practice【電子書籍】 Alan Jay Zaremba洋書 Responding to Crisis: A Rhetorical Approach to Crisis Communication (Routledge Communication Series)The Handbook of Crisis Communication【電子書籍】Crisis Communications: A Casebook Approach (Routledge Communication Series) Fearn-Banks, KathleenGlobal Technology and Corporate Crisis Strategies, Planning and Communication in the Information Age【電子書籍】 Simon Moore洋書 Crisis CommunicationCONFLICT RESOLUTION BETWEEN COUPLES How To Resolve Crisis and Unlock The Secrets To A Strong Marriage For Couples With Different Communication Styles【電子書籍】 Henry GottmanCommunication and Catastrophic Events Strategic Risk and Crisis Management【電子書籍】洋書 The Crisis Manager (Routledge Communication Series)Strategic Crisis Communication【電子書籍】 Jeffrey Smith
 

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  • <p>This volume examines the role of communication in contributing to and contesting the current climate crisis. There is now widespread agreement that even if increases in carbon emissions are kept to the current international target the climate crisis will continue to intensify. This book brings together, for the first time, state-of-the-art research with activists’ interventions to place debate around climate crisis within the wider conversation about the changing relations between communications and contemporary capitalism. Contributors include; Naomi Klein, Michael Mann, Alan Rusbridger, Vincent Mosco, Jodi Dean, and leading figures in Greenpeace and 350.org.</p>画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちら をクリックして下さい。 ※このページからは注文できません。
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  • <p><strong>Explore the major theories within crisis communication, fully revised and updated</strong></p> <p><em>Theorizing Crisis Communication</em> provides a comprehensive and state-of-the-art review of both current and emerging theoretical frameworks designed to explain the development, management, and consequences of natural and human-caused crises. A critique of the many theoretical approaches of crisis communication, this volume provides readers with an in-depth understanding of the management, response, resolution, and significance of failures in corporate responsibility, as well as destructive global events such as pandemics, earthquakes, hurricanes, tsunamis, chemical spills, and terrorist attacks.</p> <p>This second edition contains new theories from related subfields and updated examples, references, and case examples. New chapters discuss metatheoretical considerations and theoretical advancements in the study of social media. Throughout the text, the ...
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  • <p>The Textbook of Urgent Care Management is now offering individual chapters for sale. The full book, provides an expert business consulting guide to potential or existing urgent care clinic owners, managers & operators as well as investors. Learn how to more effectively run your immediate care or walk-in center as well as start incorporating urgent care services into your existing primary care practice. The chapters cover valuable information from industry experts on how to start, manage, and even sell your urgent care center. Chapter 28 includes: Identifying the Threat Be Prepared Respond Quickly and with Authenticity Anticipate To Avoid: Crisis Prevention and Preparation Creating a Communications Crisis-management Plan The Importance of a Trained Composed, and Prepared Voice A Global Audience: How Social Media Platforms have Shifted the Rules - Know Where You Sit - The Power of Video Crisis Response - Initial Response - Reputation Repair and Application of Lessons Learned</p...
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  • <p><em>Science Communication in a Crisis: An Insider’s Guide</em> identifies the principal challenges that scientists face when communicating with different stakeholder groups and offers advice on how to navigate the maze of competing interests and deliver actionable science when the clock is ticking.</p> <p>If a scientist’s goal is to deliver content and expertise to the people who need it, then other stakeholder groupsーthe media, the government, industryーneed to be considered as partners to collaborate with in order to solve problems. Written by established scientist Christopher Reddy, who has been on the front lines of several environmental crisis events, the book highlights ten specific challenges and reflects on mistakes made and lessons learned. Reddy’s aim is not to teach scientists how to ace an interview or craft a soundbite, rather, through exploring several high-profile case studies, including the <em>North Cape</em> oil spill, <em>Deepwater Horizon</em...
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  • <p>This timely book explores crises as an inevitable part of modern society, which causes ramifications not only for organisations, but also for a diverse range of stakeholders. Addressing the need for organisations to be guided by a stakeholder-oriented approach throughout all phases of the crisis communication process, the author draws upon various business disciplines and covers the management of issues, risk, reputation and relationships. Covering all stages of crisis communication, from pre-crisis to post-crisis, stakeholder engagement is analysed through a series of case studies, with a particular focus on the role of social media. Scholars of corporate communications and business strategy will find this new book undoubtedly useful, and it will be of particular interest to those involved in crisis communication and management.</p>画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちら をクリックして下さ...
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  • <p>Crisis Communication Planning and Strategies for Nonprofit Leaders examines the unique position of nonprofit organizations in an intersection of providing public services and also being a part of Emergency and crisis management practices.</p> <p>This text discusses the evolution of crisis communication planning, the unique position of nonprofit organizations and the crises they face, along with provision of conceptual and theoretical frameworks to generate effective crisis communication plans for nonprofit organizations to utilize within diverse crises. Through the use of innovative real-life case studies investigating the impact of crisis communication plans, this book provides the foundational knowledge of crisis communication planning, theoretically supported strategies, crisis typology and planning resources. Each chapter focuses on critical strategic planning concepts and includes a summary of key points, discussion questions and additional resources for each concept. ...
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  • <p><em>The Emerald Handbook of Digital Media in Greece: Journalism and Political Communication in Times of Crisis</em> addresses the impact of new technologies and the socio-economic crisis on journalism and presents the empirical applications of digital media in political communication and in a number of social settings including the environment, homelessness, migration and social movements.</p> <p>From 2008 Greek political communication and journalism were hit by two major forces. Firstly, the financial crisis, which progressed to an economic, then a political, and eventually a social and cultural crisis in Greece. Secondly, the disruptive transformation and acceleration of everyday networked technologies, which impacted news media in Greece throughout the same period. This book offers a comprehensive overview of the changing environment in Greece since the beginning of the global (and consequently local) financial crisis of 2008, and a contemporary discussion around the...
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  • <p>Can you control a crisis? No ? but with adequate preparation you can control the reputational consequences. Reputational damage is rarely caused by the crisis itself but, instead, by what the organisation does and says under the media spotlight.</p> <p>This PRCA Practice Guide describes how to invest in readiness and what to do when a crisis strikes. Coverage includes contingency planning, stakeholder identification, crisis communications policy, spokesperson training, the ‘Red Book’, dark sites, rehearsals and simulations, locations and resources, taking the initiative, and managing the aftermath. The book also covers in detail the role of the mainstream and online media, recommending steps to neutralise hostility and shut down ill-informed comment.</p> <p>Including numerous real-life examples, discussion topics and advice from PR experts, journalists and editors, <em>Crisis Communications Management</em> is intended as an essential guide for public relations profe...
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  • <p>The <em>Handbook of Risk and Crisis Communication</em> explores the scope and purpose of risk, and its counterpart, crisis, to facilitate the understanding of these issues from conceptual and strategic perspectives. Recognizing that risk is a central feature of our daily lives, found in relationships, organizations, governments, the environment, and a wide variety of interactions, contributors to this volume explore such questions as "What is likely to happen, to whom, and with what consequences?" "To what extent can science and vigilance prevent or mitigate negative outcomes?" and "What obligation do some segments of local, national, and global populations have to help other segments manage risks?", shedding light on the issues in the quest for definitive answers.</p> <p>The <em>Handbook</em> offers a broad approach to the study of risk and crisis as joint concerns. Chapters explore the reach of crisis and risk communication, define and examine key constructs, and ...
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  • <p>This book explores the role of elected leaders in disaster management. Filling a significant gap in disaster literature, the authors take a pragmatic approach to the relationships between the public under threat, the operational response, and the interests and actions of elected officials. Key tactics are explored, from the ways operational managers strategically deal with unreasonable political demands to what disaster officials argue is the responsibility of elected officials at all levels of government ? that is, to ensure vital life-saving information reaches the people who need it most. The book draws on case studies such as the mismanagement of public perceptions by President George W. Bush during Hurricane Katrina in the United States and the widely acclaimed, heartfelt messages delivered by Queensland Premier Anna Bligh during the 2010?11 South-East Queensland floods in Australia. Drawing on a series of interviews with senior disaster managers in ten countries, this boo...
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  • <p>Crises happen. When they do, organizations must learn to effectively communicate with their internal and external stakeholders, as well as the public, in order to salvage their reputation and achieve long-term positive effects. Ineffective communication during times of crisis can indelibly stain an organization’s reputation in the eyes of both the public and the members of the organization.</p> <p>The subject of crisis communication has evolved from a public relations paradigm of reactive image control to an examination of both internal and external communication, which requires proactive as well as reactive planning. There are many challenges in this text, for crisis communication involves more than case analysis; students must examine theories and then apply these principles. This text prepares students by:</p> <ul> <li> <p>Providing a theoretical framework for understanding crisis communication</p> <p>Examining the recommendations of academics and practitione...
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  • *** We ship internationally, so do not use a package forwarding service. We cannot ship to a package forwarding company address because of the Japanese customs regulation. If it is shipped and customs office does not let the package go, we do not make a refund. 【注意事項】 *** 特に注意してください。 *** ・個人ではない法人・団体名義での購入はできません。この場合税関で滅却されてもお客様負担になりますので御了承願います。 ・お名前にカタカナが入っている場合法人である可能性が高いため当店システムから自動保留します。カタカナで記載が必要な場合はカタカナ変わりローマ字で記載してください。 ・お名前またはご住所が法人・団体名義(XX株式会社等)、商店名などを含めている場合、または電話番号が個人のものではない場合、税関から法人名義でみなされますのでご注意ください。 ・転送サービス会社への発送もできません。この場合税関で滅却されてもお客様負担になりますので御了承願います。 *** ・注文後品切れや価格変動でキャンセルされる場合がございますので予めご了承願います。 ・当店でご購入された商品は、原則として、「個...
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  • <p>Written as a tool for both researchers and communication managers, the <em>Handbook of Crisis Communication</em> is a comprehensive examination of the latest research, methods, and critical issues in crisis communication.</p> <ul> <li>Includes in-depth analyses of well-known case studies in crisis communication, from terrorist attacks to Hurricane Katrina</li> <li>Explores the key emerging areas of new technology and global crisis communication</li> <li>Provides a starting point for developing crisis communication as a distinctive field research rather than as a sub-discipline of public relations or corporate communication</li> </ul>画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページからお願いします。※切り替わらない場合は、こちら をクリックして下さい。 ※このページからは注文できません。
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  • 【30日間返品保証】商品説明に誤りがある場合は、無条件で弊社送料負担で商品到着後30日間返品を承ります。ご満足のいく取引となるよう精一杯対応させていただきます。※下記に商品説明およびコンディション詳細、出荷予定・配送方法・お届けまでの期間について記載しています。ご確認の上ご購入ください。【インボイス制度対応済み】当社ではインボイス制度に対応した適格請求書発行事業者番号(通称:T番号・登録番号)を印字した納品書(明細書)を商品に同梱してお送りしております。こちらをご利用いただくことで、税務申告時や確定申告時に消費税額控除を受けることが可能になります。また、適格請求書発行事業者番号の入った領収書・請求書をご注文履歴からダウンロードして頂くこともできます(宛名はご希望のものを入力して頂けます)。■商品名■Crisis Communications: A Casebook Approach (Routledge Communication Series)■出版社■Routledge■著者■Fearn-Banks Kathleen■発行年■2010/10/25■ISBN10■0415880580■ISBN13■9780415880589■コンディションランク■ほぼ新品コンディションランク説明ほぼ新品:未使用に近い状態の商品非常に良い:傷や汚れが少なくきれいな...
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  • <p>Accelerating global change is generating a volatile, shifting and potent array of risks and threats for business and corporate management. If business is to survive and recover, the authors argue that a major shift is needed that embraces corporate culture, operational planning and the key role of communication in the information revolution. This innovative text meets this challenge head on. It includes informed insights into the implications for strategic planning, management and communications handling for companies facing serious issues and crisis situations in tomorrow’s corporate world.</p> <p>With a wide-ranging review of the information and communications revolution, and a forecast of future parameters for planning and execution of crisis management, this book will be invaluable reading for all those involved in the strategic management of technology and corporate communications.</p>画面が切り替わりますので、しばらくお待ち下さい。 ※ご購入は、楽天kobo商品ページから...
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  • *** We ship internationally, so do not use a package forwarding service. We cannot ship to a package forwarding company address because of the Japanese customs regulation. If it is shipped and customs office does not let the package go, we do not make a refund. 【注意事項】 *** 特に注意してください。 *** ・個人ではない法人・団体名義での購入はできません。この場合税関で滅却されてもお客様負担になりますので御了承願います。 ・お名前にカタカナが入っている場合法人である可能性が高いため当店システムから自動保留します。カタカナで記載が必要な場合はカタカナ変わりローマ字で記載してください。 ・お名前またはご住所が法人・団体名義(XX株式会社等)、商店名などを含めている場合、または電話番号が個人のものではない場合、税関から法人名義でみなされますのでご注意ください。 ・転送サービス会社への発送もできません。この場合税関で滅却されてもお客様負担になりますので御了承願います。 *** ・注文後品切れや価格変動でキャンセルされる場合がございますので予めご了承願います。 ・当店でご購入された商品は、原則として、「個...
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  • <p>"Once upon a time, there lived two people who had fallen in love and decided to start a life together. They were full of hope and joy, but as time went by, they began to realize that building a strong and lasting relationship was not as easy as they thought. Conflicts and disagreements started to arise, and they soon found themselves struggling to understand each other and resolve their differences.</p> <p>This book (Conflict Resolution between couples) was written for those two people, and for all the couples out there who are facing similar challenges in their relationships. It is a book about conflict resolution and the secrets to a strong marriage for couples with different communication styles.</p> <p>It is a guide to help couples:</p> <p>Understand each other better,<br /> Resolve conflicts in a peaceful and effective manner, and<br /> Build a strong and loving relationship that will last a lifetime.</p> <p>The contents of this book are based on extens...
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  • <p><strong>An authoritative compendium of new research findings and case studies in the application of communication theory during catastrophic events</strong></p> <p><em>Communicating Science in Times of Crisis: Communication and Catastrophic Events</em> addresses the practical application and research implications of communication theory in the context of man-made and natural catastrophes. Bringing together contributions by leading experts in crisis management and strategic communication, this timely collection of resources links scientific issues with public policy while discussing the challenges and opportunities for using communication to manage extreme events in the evolving media landscape of the 21st century.</p> <p>In this second volume of the Wiley-Blackwell <em>Communicating Science in Times of Crises</em> series, 15 substantial chapters explore a varied range of catastrophic conditions, such as mass violence incidents, disease outbreaks, catastrophi...
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  • *** We ship internationally, so do not use a package forwarding service. We cannot ship to a package forwarding company address because of the Japanese customs regulation. If it is shipped and customs office does not let the package go, we do not make a refund. 【注意事項】 *** 特に注意してください。 *** ・個人ではない法人・団体名義での購入はできません。この場合税関で滅却されてもお客様負担になりますので御了承願います。 ・お名前にカタカナが入っている場合法人である可能性が高いため当店システムから自動保留します。カタカナで記載が必要な場合はカタカナ変わりローマ字で記載してください。 ・お名前またはご住所が法人・団体名義(XX株式会社等)、商店名などを含めている場合、または電話番号が個人のものではない場合、税関から法人名義でみなされますのでご注意ください。 ・転送サービス会社への発送もできません。この場合税関で滅却されてもお客様負担になりますので御了承願います。 *** ・注文後品切れや価格変動でキャンセルされる場合がございますので予めご了承願います。 ・当店でご購入された商品は、原則として、「個...
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  • <p>Addressing 21st-century issues, threats, and opportunities with time-tested principles, this book empowers corporate communications professionals to protect, inspire, and energize organizations in the face of a crisis. Whether due to an external incident or an internal misstep, every major company or institution will find itself scrutinized, its normal operations disrupted, and its reputation and business continuity threatened at some pointーand how it prepares for, and reacts to, a crisis can make a critical difference in the ultimate outcome of events. This book focuses on strategic crisis communication as a function of three elements: 1. crisis preparationーestablishing a robust and nimble infrastructure and plans, in advance of any crisis 2. crisis managementーrapidly gathering information, activating and adjusting plans, making decisions, and relentlessly monitoring outcomes 3. crisis communicationーreaching multiple audiences, on multiple platforms, with clear, consistent...
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